Terms and Conditions

Please read these terms carefully before using our services. By accessing our website or booking an appointment, you agree to the following terms.

Terms & Conditions Last Updated: March, 2026

These Terms and Conditions ("Terms") govern your use of the SimiSpa website and services. By accessing our site or scheduling a service, you acknowledge that you have read, understood, and agree to be bound by these Terms.


1. Services

SimiSpa provides medical aesthetics and wellness services. All services are performed by trained professionals and are subject to availability. We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.


2. Appointments and Cancellations

Appointments must be scheduled in advance through our booking system or by contacting us directly.

We require at least [24/48] hours notice for cancellations or rescheduling.

Late cancellations or no-shows may result in a cancellation fee of 75%.

We reserve the right to refuse service to anyone who repeatedly cancels without proper notice.


3. Health and Safety Disclaimer

Results from aesthetic and wellness treatments vary by individual. SimiSpa does not guarantee specific outcomes. It is your responsibility to disclose any medical conditions, allergies, or medications prior to treatment. We are not liable for adverse reactions resulting from undisclosed medical information.


4. SMS Communications and Consent

By providing your phone number through our website or booking form, you agree to receive text messages from SimiSpa.

Types of messages you may receive include:

Appointment confirmations, reminders, and rescheduling notifications

Post-treatment follow-up and care instructions

Promotional offers, seasonal specials, and loyalty updates

General business announcements

Opt-In: By providing your phone number, you agree to receive text messages from SimiSpa.

• Message and data rates may apply.

• Message frequency varies.

• Reply STOP to opt out.

• Reply HELP for assistance

You may also opt in by texting HELP to +1 313-306-9112.

Opt-Out: To stop receiving messages, reply STOP to any text message. You will receive one final confirmation and no further messages will be sent.

Support: Reply HELP to any message for assistance, or contact us directly at [email protected] or +1 313-306-9112.

Message Frequency: Varies based on your appointment schedule and preferences. Typically no more than 6 messages per month.

Message & Data Rates: Message and data rates may apply. Check with your carrier for details.

Carrier Liability: Carriers are not liable for delayed or undelivered messages.

Age Requirement: You must be 18 years of age or older to use this SMS service.

Privacy: Your opt-in data and consent will never be shared with third parties. For full details on how we handle your data, please review our https://simipilot.com/privacy-policy.


5. Payments and Refunds

Payment is due at the time of service unless otherwise agreed upon in writing.

All sales for completed services are final.

Deposits collected at booking are non-refundable unless SimiSpa cancels the appointment.

Promotional offers and packages are non-transferable and subject to expiration dates.


6. Intellectual Property

All content on this website — including text, images, logos, and branding — is the property of SimiSpa and may not be reproduced, distributed, or used without express written permission.


7. Limitation of Liability

To the maximum extent permitted by law, SimiSpa is not liable for any indirect, incidental, or consequential damages arising from your use of our services or website. Our total liability in any matter related to our services is limited to the amount paid for the specific service in question.


8. Privacy

Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our https://simipilot.com/privacy-policy to understand our data practices.


9. Changes to These Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated date. Continued use of our website or services following any changes constitutes your acceptance of the revised Terms.


10. Contact Us

If you have any questions about these Terms, please reach out to us:

📧 [email protected] 📞+1 313-306-9112 🌐 https://simipilot.com/home

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